charles ware morris minors

[wibble_puppy]

Hi Philip, welcome to the forum

Sounds like the company dealt well with this potentially catastrophic failure. I've always expected spares suppliers to limit their responsibility to the cost of a replacement part, and sometimes include the cost of shipping - I wouldn't have expected them to stump up for the cost of fitting it. It is always nice to give praise where it's due, isn't it I get my spares from ESM and Bull Motif - the former mainly because a) I bought my first van from them and got on well with the manager, and old habits die hard, and also b) until recently I lived less than an hour's drive from them and I like to collect spares orders myself so I can check them over and ask questions in person if need be.

Looking forward to seeing you around on the forum,

wibble puppy

[Pyoor_Kate]

I will *never* use them again.
[modded by - Ray. Sorry for reducing your post Kate - have sent a PM to explain]

[irmscher]

what was wrong with the car kate ???

[plastic_orange]

Most of the long term members on here are aware of the 'issues' with Kate's car - just a pity that newer folk aren't given the opportunity to be made aware.

Pete

[irmscher]

[DanRodd]

I dont use them myself as they are dearer on most bits than anyone else,i have had a few bits in the past before that no one else had in stock at the time,but as i generally pay £900 for a minor and not £9000 people like BM generally get my money,although Minor centre in Brum ive found brilliant too,it helps that im only 15 miles from both these places and that brum is open on saturdays.

[carlosramalho]

"are there others out there who are happy with services or parts or cars bought from this company"

I bought my 1970 Traveller "Grommit" from Charles Ware in June 2009.

I wanted, for sentimental reasons, another Minor having learnt to drive on one in 1967-8. I'd looked around on ebay but was rather worried about what one would get for the price. Having heard of CW's Morris Minor Centre and being from Bristol this is where I decided to go. I wanted a car that I could drive away with, cross the Channel back home without the worries of breaking down because I'd bought a dud one.

I was not able to get across to Bristol to see the car before but was sent plenty of photos, given a complete description by email and had long discussions over the phone with the manager. Extra work was carried out (changing to LHD) for which I was given very clear quotes.

Once back in France being a full time resident here I had to get it registered - 1st step get the French MOT, the test centre was astonished by the good condition and up keep of "Grommit" and the work carried out by CW before delivery - she got her French MOT without any problem. 2nd step getting a registration document - no problems. "Grommit" now runs around regularly, my local garage, who specialises in historic vehicules, told me "vous-avez fait une bon affaire". I have bought spares from CW when needed, but also from other suppliers in the UK - all give a very good service.

No comparable specialist service seems to be available in France dealing for the famous makes such as Renault, Citröen, Peugeot etc. Spare parts are a problem for out of production French cars - local enthusiasts over here are amazed by the availability of spares for out of production British cars !! That's also why a bought a Minor !!

I don't regret my acquisition, I hadn't seen "Grommit" before taking delivery - perhaps I was lucky !!!

Michael[frame][/frame]

Hi Michael,
I had the same experience that you had in 2009, but I had on August 2008!
The Experience it was so nice, now I have 4 MM, offcorse only the first it was from CW!
When nobody can supplier parts CW organization till the moment had solve my problems!
So, from my side in Portugal I have no complains about Charle Ware!
Cheers
carlos