Unread Emails on 1&1 Webmail

[mike.perry]

Unless I actually reply to an email or delete it, it stays on the list as unread. I am building up a list of unread emails that have been opened but do not need a reply.
Solution please

[MarkyB]

Is the problem that they are marked as unread when they are actually read?
Have a look in the settings, you may find one that defines how long an email needs to be open before its marked as read.

[mike.perry]

Excuse my ignorance but where do I find settings?
My computer knowledge is the equivalent of not knowing a starting handle from a plug spanner

[MarkyB]

I guess you have the top version shown here;
http://faq.oneandone.co.uk/communicatio ... ail/1.html

The icon under where it says Susan Walker that has a spanner looks like the one.

If it's the bottom version it's the link that says settings!

[mike.perry]

I 've got the spanner, trouble is I have not got a clue what any of the settings mean

[MarkyB]

Best to phone the 1&1 help desk or support then.

I'd expect the setting to say something like; mark mail as read after N seconds.
It might not be available or might even be under advanced settings.

[mike.perry]

I have got around the problem by clicking on reply and then closing the email.

[MarkyB]

Whatever works for you, if you are paying for this account then call their help desk and get it sorted out properly.
Otherwise what are you paying for?

[mike.perry]

It is the MMOC account I think, that is why I am suprised that a moderator has not jumped in with an answer.

[bpr81a]

I don't use the webmail, neither do the moderators. Most of the people with MMOC accounts just have them redirected to their usual account. Markyb knows more about it than I do, but I'll have a look when I get a chance

[mike.perry]

Cheers for your help folks

[mike.perry]

It seems to be sorted now thanks
Now if I can just unsubscribe all this junk mail from Nectar

[Kevin]

It seems to be sorted now thanks
Now if I can just unsubscribe all this junk mail from Nectar

If you put them in you blocked list that will help until you unsubscribe.