No login using mag username & password.

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Bluevan
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Posts: 10
Joined: Thu Jun 26, 2014 5:37 pm
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No login using mag username & password.

Postby Bluevan » Wed Jul 20, 2016 5:12 pm

So I can log into the members area, like here, and read and post freely, but can't login to pay my subs online!
Whenever I go to the 'Renew Subscription' page, I put in the the username and password out of the most recent magazine, (Vol 37, No 7, July/August 2016) and when the submit button is pressed the page just flickers and resets itself with blanks.

I prefer to pay subs online, but if I can't get there to pay, it'll have to be a cheque and snailmail....

Anybody any idea why this is happening? Am I missing something?

amgrave
Minor Addict
Posts: 963
Joined: Mon May 26, 2014 3:26 pm
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Re: No login using mag username & password.

Postby amgrave » Wed Jul 20, 2016 5:17 pm

I just tried it and got the same. Something is wrong because there is no box for entering a user name only the password and that's why it fails :evil:


Bluevan
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Posts: 10
Joined: Thu Jun 26, 2014 5:37 pm
MMOC Member: No

Re: No login using mag username & password.

Postby Bluevan » Wed Jul 20, 2016 5:56 pm

Glad to hear it's not just me, then! :)

Cam
Minor Maniac
Posts: 5111
Joined: Mon May 20, 2002 1:00 am
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Re: No login using mag username & password.

Postby Cam » Thu Jul 21, 2016 10:48 am

Hi all,

There was a problem with the passwords. I usually leave the old ones active when inserting the new ones.

Just checked and the old ones had been deleted! I have re-instated them now so the old and the new ones (for the next Minor Matters) should now work.

The single box asking for a password is ok, just tried it and it works with the previously deleted password now.

Sorry about this!

Let me know if there are any more problems.

Cam.

Bluevan
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Posts: 10
Joined: Thu Jun 26, 2014 5:37 pm
MMOC Member: No

Re: No login using mag username & password.

Postby Bluevan » Thu Jul 21, 2016 3:49 pm

Thanks, Cam!
Everything working fine now, paid up for another year, too.

Many thanks. :D


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