Preferred Insurer?

Post by **rayofleamington** » Sat Mar 28, 2009 1:54 pm

Our son was turned down by one company for a straight 1098.......

because it was 'too powerful' !!!!!!!!!!!

Maybe they just knew he'd like the 948 instead as they are such a sweet engine.

Post by **Judge** » Sat Mar 28, 2009 1:56 pm

Hopefully they are monitoring it Ray, and also the comments made here. In the meantime I don't think there would be any harm in them talking to RH, much in the same way they did with potential alternative MM publishers.

Post by **rayofleamington** » Sat Mar 28, 2009 2:08 pm

Hopefully they are monitoring it Ray,

At the start they certainly put the effort in - there were teeting troubles where FJ sales peole hadn't got up to speed with the club scheme - specifically that the club scheme must be top value for young drivers. The club had to make sure that got resolved ASAP. The AON scheme was very prefferential for young drivers, and this didn't happen by accident. The rates and treatment of younger Minor owners is important but far from the only issue.
Without mentioning anything mildly confidential I have no doubt that Ray is keeping a watchful eye on how FJ handle the club insurance scheme.

Post by **aupickup** » Sat Mar 28, 2009 7:38 pm

i have had no problems with footman james
but i will be considering RH this year

Post by **Squiggle** » Mon Apr 06, 2009 12:05 pm

Hi

It is one thing getting a good quote but will the company respond well to a claim?

I had a terrible time with a well known, large company when trying to claim.
Even THEIR OWN legal team said they were giving poor service!
But they do offer competitive rates.

Perhaps, when recommending companies, it could be helpful to state how they perform in the event of a claim as well as good rates.

I'm waiting to hear from RH too.

Post by **kas279n** » Mon Apr 06, 2009 1:18 pm

I'm with RH - very good value. The only problem I had, was trying to get through to breakdown assistance one dark night in a scary tree surrounded empty road ... I was on hold for ages. Thankfully CC started again (before I got through) and I continued on my way ... I've now got separate back up AA cover as I didn't like the scary dark road with no-one on the other end of the phone, being a lone female driver!

Post by **Squiggle** » Mon Apr 06, 2009 5:55 pm

kas279n wrote:I'm with RH - very good value. The only problem I had, was trying to get through to breakdown assistance one dark night in a scary tree surrounded empty road ... I was on hold for ages. Thankfully CC started again (before I got through) and I continued on my way ... I've now got separate back up AA cover as I didn't like the scary dark road with no-one on the other end of the phone, being a lone female driver!

Waiting for RH to respond to my online request for a quote posted yesterday.
Will ask about their breakdown service and lone female drivers.

?? Not so competitive if you have had to pay for AA cover as well??

My current insurer uses 'operatives' [local garages I think] to respond to breakdowns. I've had 3 very speedy responses but poor knowledge as to what was wrong. Turned out to be 'dizzy wobble'.

Not pleasant at all

Still totally stable with a low tec' solution......jubilee clip!

Thanks

Post by **kas279n** » Mon Apr 06, 2009 6:50 pm

I did have to call them another time (but was too close to home for cover); on that occasion they did answer the phone pretty quickly, so it is possible a long wait for a response is unusual. Thankfully my husband came home from the gym early and pushed me home through the village!!! Cheaper then gym membership!

Kathryn

Post by **mickessex** » Mon Apr 06, 2009 8:02 pm

I had to call RH breakdown a few months ago. Morning rush hour, and torrential rain. They answered the phone straight away. It took 45 minutes for them to get to me, but I was happy with that. Turned out to be a crack in th dizzy cap. I didn't have a spare in the car so they loaded it onto a transporter and brought me home.

Mick

Post by **Squiggle** » Mon Apr 06, 2009 10:17 pm

kas279n wrote:I did have to call them another time (but was too close to home for cover); on that occasion they did answer the phone pretty quickly, so it is possible a long wait for a response is unusual. Thankfully my husband came home from the gym early and pushed me home through the village!!! Cheaper then gym membership!

Kathryn

What a guy!

Post by **rayofleamington** » Tue Apr 07, 2009 9:29 am

My current insurer uses 'operatives' [local garages I think] to respond to breakdowns.

I much prefer the AA in these circumstances. It is in their interest to get your car fixed rather than tow it. This means your life goes back to normal much quicker - I had this on the 2006 LEO with a failed alternator, where they really saved my bacon.
An 'agent' breakdown company has little or no incentive to fix your car as they will get paid extra for the recovery.

Post by **Judge** » Tue Apr 07, 2009 9:34 am

I think you'll find that both the RAC and AA use 'operatives' Ray, the RAC certainly do.

Post by **d_harris** » Tue Apr 07, 2009 10:51 am

The RACs trick to keep their "roadside repairs" stats high is that they will employ an agency company to perform a recovery if they don't think from the description that a roadside fix can be achieved

And I would urge those of you with cover through your insurance to check the fine print - you likely only have 10 mile recovery. I recenetly had a blow up on the M3 a fair way from home and had to be recovered - I have breakdown cover through my bank, called them and they quoted me £157 to recover me home (I can see how they make their money for a 20 mile recovery!) because I only had 10 mile cover.

I got them to take me to the motorway services where I relaxed with a KFC whilst waiting for the RAC (I am named on my fathers policy) I've now got my own RAC cover at a smidge over £7 a month which seems pretty good value to me!

Post by **Squiggle** » Tue Apr 07, 2009 1:26 pm

Still waiting for RH to respond to my request online for a quote....hmmmmm

Sent it again on yesterday.

Post by **ASL642** » Tue Apr 07, 2009 2:59 pm

Try the phone if you ring for long enough it annoys them and they answer it. An email doesn't make a noise so they ignor it

Post by **Judge** » Tue Apr 07, 2009 3:21 pm

Yes Chrissie, try the phone, I've always found them very helpful.

Post by **Squiggle** » Tue Apr 07, 2009 3:51 pm

regaliaqueen wrote:Try the phone if you ring for long enough it annoys them and they answer it. An email doesn't make a noise so they ignor it

hmmmmm.

Do they want my business?

I'll ring them.

Thanks guys.